Policies and programs

Zendesk policies

• About Data Center Location
• Default Data Types Captured by the Services
• Data Hosting Locations for Your Zendesk Service Data
• The Zendesk Shared Responsibility Model
• Location of Service Data in Sunshine
• Location of Service Data in Zendesk Chat

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Zendesk programs and services

• ★ Contacting Zendesk Customer Support
• Welcome to the Zendesk Help Center (support.zendesk.com)
• How to create a Zendesk Help Center account
• How to comment on an article or post
• Contacting Zendesk when Messaging is unavailable
• Schedule an Expert Help Session

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Training

• ★ Start here: Zendesk Training Offerings Overview
• Zendesk Training: FAQ
• Zendesk Certification Program
• Zendesk training