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Announcing the ability for auto assist to read and update tags and certain ticket fields
Expanded language support for suggested first replies
Announcing new field types for entity detection EAP
Announcing the launch of anonymous user tracking for improved knowledge base analytics
Announcing simplify and custom prompt generative AI writing tools
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Announcing support for OAuth 2.0 Client Credentials grant type
Account settings cdn changes
Announcing the removal of OAuth 2.0 grant types for Support
Deprecation of OAuth access token reference path in ZIS
Announcing a URL structure update for the Article Attachments API
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Scheduled Maintenance - April 1-8, 2025 | Pods 23 & 26 - Messaging & Sunshine Conversations
[SCHEDULE CHANGE] Scheduled Maintenance - March & April, 2025 | All Pods - Explore database maintenance
Service Incident - March 20, 2025
Service Incident - March 13th, 2025
Service Incident - March 11th, 2025
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What's new in Zendesk: March 2025
What's new in Zendesk: February 2025
What's new in Zendesk: December 2024
What's new in Zendesk: November 2024
What's new in Zendesk: October 2024
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Release notes through 2025-3-14
Release notes through 2025-3-7
Release notes through 2025-2-28
Release notes through 2025-2-21
Release notes through 2025-2-14
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