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Zendesk updates
Announcements about routine maintenance, scheduled downtime, and new Zendesk features.
Announcements
- ★ Announcing the new Help Center Unified Search API
- ★ Zendesk Community Weekly Digest - December 2, 2021
- ★ Announcing the Ticket Predictions API is in early access
- ★ Announcing additional flexibility for your digital line setup
- ★ WhatsApp pricing change announcement
- ★ What's New quarterly roundup: November 2021
Release Notes
- Release Notes Through 2021-12-03
- Release Notes Through 2021-11-26
- Release Notes Through 2021-11-19
- Release Notes Through 2021-11-12
- Release Notes Through 2021-11-05
- Release Notes Through 2021-10-29
Service notifications
- ★ Scheduled Maintenance - Pod 26 Database Upgrade - November 6 & December 4, 2021
- ★ Scheduled Maintenance - November 8-11, 2021 - WhatsApp Business API Clients
- Service Incident - December 3rd, 2021
- Service Incident - November 23rd, 2021
- Service Incident - November 23rd, 2021
- Service Incident - November 17th, 2021 - Sell not processing some notifications
What's New in Zendesk
- ★ What's new in Zendesk: December 2021
- What's new in Zendesk: November 2021
- What's new in Zendesk: October 2021
- What's new in Zendesk: September 2021
- What's new in Zendesk: August 2021
- What's new in Zendesk: July 2021
Developer updates
- ★ Announcing the Ticket Predictions API is in early access
- ★ Introducing Pagination Changes - Zendesk API
- [BREAKING]: ZAF Changes impacting ZCLI
- Apps Support API: Chat & Messaging Extensibility in Agent Workspace
- New 'Flexible' Property in the Manifest File for Support Apps to Denote Responsiveness
- Ticket Comments API: Announcing new Ticket Redaction endpoints