How emojis will rock your Zendesk ๐Ÿ˜Ž๐Ÿ˜

15 Comments

  • Andrew J
    Community Moderator

    ๐Ÿ‘๐Ÿ˜Š

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  • Andrew J
    Community Moderator

    โค

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  • Andrew J
    Community Moderator

    To access these on my PC for use in this article, I had to turn on my Touch keyboard... (right click the toolbar and turn on 'Show Touch Keyboard Button')

    ๐Ÿ™Œ

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  • Jennifer Rowe
    Zendesk Documentation Team

    Thanks for the extra tip, Andrew! We know how you love smileys!

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  • Mike Cartwright

    I love how you used them on the "Enlighten Ticket Escalations" part. Thanks for this emoji-filled article, Andrew!

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  • Andreas Schuster

    Thanks for your comment, i just realized i forgot to update this article, there is much more implemented now with our little colorful friends. ๐Ÿ˜€

    I hope i will have time this week to edit.

    Best,
    Andreas

    1
  • Mike Davis

    This is a fantastic thread!

    I'm curious, how do you get these to render in your community post title and body of text?

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  • Devan - Community Manager
    Zendesk Community Team

    Hello Mike Davis,

    Really glad to hear you love this tip! So you should be able to either paste the emoji in the title or use this nifty trick if you are on a Mac. By pressing Ctrl+Command+Space Bar you will bring up the following menu you can select from. 

    Best regards. 

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  • Mike Davis

    Devan - Community Manager Thanks! Huge fan, for sure.

    And thanks, I am on a Mac so your CTRL+Cmmd+Space hack is game changer for sure. Thanks much!

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  • Rob Stack
    Zendesk Documentation Team

    Thanks from me too. I never knew that menu!

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  • Madison Davis
    Zendesk Community Team

    For any onlookers, if you're on a Windows machine, you can also pull up the emoji menu using Windows key and . or ; 

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  • Sebastian

    I am on windows 10, I can open the emoji menu but I do not have any country flags in there. Is there a way to add the flags into the menu or copy flags over from somewhere else? I already tried a lot without success.

    Would be awesome to have some country flags attached to language specific groups or macro names.

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  • Brett Bowser
    Zendesk Community Team

    Hey Sebastian,

    I did some digging on my end and it doesn't look like there's a way to add additional emojis. You'd most likely need to look into another 3rd party integration that can provide additional options or a way to upload your own.

    Let me know if you have any other questions!

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  • Sebastian

    There need to be some copyable format somehow. So that I can copy it from somewhere else. Anyone know how this works?

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  • Sebastian

    It seems those are unicode signs that are just interpreted from the OS. On my OS they are just showing up as letters. I will test if they show up as something else on other systems. This here shows up as the letters GB for me, but it should sho up as the GB flag on mac: ๐Ÿ‡ฌ๐Ÿ‡ง

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