Help Center - Add Expandable Promoted Article with Article Body

11 Comments

  • Nicole - Community Manager

    Thanks for sharing this, Customer Support Theme Team!

    1
  • Jennifer Rowe

    I love this tip! Thanks for sharing it!

    1
  • Customer Support Theme

    Thank you!!, @Jennifer Rowe & @Nicole Relyea

    0
  • Jacob J Christensen

    Very nice! Thanks for sharing!

    1
  • Heather R

    GREAT Tip! Thank you!

    1
  • Heather R

    Hmmm, we tried it and it's not quite right. I bet it's user error. Any ideas for us to try to correct what we're getting?

    1. We're getting an uneven box on all but the last article.

    2. The list doesn't seem to want to be centered or appear in columns in accordance with a responsive theme.

    3. When you click to expand, it's opening the article, not showing the expected sneak peek

     

    0
  • Customer Support Theme

    Hello @Heather R

    Can you please tell me your Help Center URL.

    Thanks

    0
  • Heather R

    1386274751

    0
  • Customer Support Theme

    Hello @Heather R,

    Please see the solutions below, You did the wrong implement.

    We tested this tip on Copenhagen Theme before posting.

    Remove line no. 968, 963, 996, 991 CSS

    Remove curly braces on JS - 

    If need any help feel free to message us at - help@customersupporttheme.com

    Let us know if need anything.

    Thanks

    Customer Support Theme Team
     

    1
  • Heather R

    It worked! Fantastic, thank you. I will work on customizing the colors.

    1
  • Heather R

    How do we use this functionality on the Category pages to expandable list of Sections?

    We would want each section to display and when you click on it, it expands to the article and when THAT displays, it should expand to see a preview of the article. Then when you click on the article/see more it should bring you to the article.

    0

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