Email signature line breaks

4 Comments

  • Yvonne Martinez
    Comment actions Permalink

    Hi Kaz!

    We recently had an issue with line breaks in email signatures that has since then been solved.

    It seemed that multiple fixes were required to ensure that the duplicate line breaks were not getting added to notifications.

    I've confirmed that this is now working with a couple of accounts, but if you are still having troubles with this, please don't hesitate to let us know and we will dig into this further for you!

    0
  • Jiří Zralý
    Comment actions Permalink

    Hello, we also have problems with line breaks after signature. Could you please take a look at this? Thanks. Our subdomain is blueboardcz.

    0
  • Jessie Schutz
    Comment actions Permalink

    Hi Jiří!

    I've gone ahead and opened a ticket for you so our Support team can take a closer look at your issue. We'll see you there shortly!

    0
  • Cedric Jacob
    Comment actions Permalink

    Hey guys,

    Some of my clients had a similar issue, so I created an app.

    My new Signature 4 Groups app might be helpful here.

    It allows admins to set one signature per group using any placeholders, liquid markup as well as HTML for formatting.

    https://www.zendesk.com/apps/support/signature-4-groups/

    Let me know if you have any questions. I wrote a small blog-post about the app here:

    https://www.cedricfjacob.com/viewpost.php?post=setting-a-different-agent-signature-for-each-group-in-zendesk

     

    0

Please sign in to leave a comment.

Powered by Zendesk