I have an email address set to forward emails to my zendesk.com, but all emails marked as suspended tickets.
The reason I do this is for branding purpose, therefore, I add my address in channels -> email - support addresses. Due to company policy, I cannot add SPF/ CNAME in our mail server.
Base on what I configured to my zendesk, how can I make my zendesk fully trusting a specific email address?
// tried with whitelist in settings -> customers but it seems not work this way
Any advice would be appreciated.
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