How to embed videos with a timestamp into Guide articles

3 Comments

  • Jennifer Rowe
    Zendesk Documentation Team

    Great tip! Thanks for sharing it, Zac!

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  • Karen

    This did not fully work for me. The video shows correctly in Preview but the start time doesn't hold on the live article. Also, you'll need to use the time value from YT as opposed to the time stamp you see. Any advice on getting the values to hold so that it's actually usable in the live article? 

    0
  • Darenne
    Zendesk Customer Care
    Hi Karen! Welcome to Zendesk. Apologies if the suggested workaround is not working on your end. Upon checking, I can see here that you've already raised a ticket to our Advocacy team and they are assisting you with the concern. For any concerns, I'd suggest that you respond to the ticket created to assist you further. Thank you so much! 
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