Using Customer Journey idea to set up or scale your Zendesk

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9 Comments

  • Brett Bowser
    Zendesk Community Team

    This is awesome Andrei!

    Thanks for sharing with everyone :)

    2
  • Jennifer Rowe
    Zendesk Documentation Team

    Andrei, you're awesome. Thanks for documenting your approach. I'm sure this will be helpful to others!

    1
  • Andrei Kamarouski
    Community Moderator

    Thank you, Brett and Jennifer!

    0
  • Adam Reid

    Great article, thank you for sharing.

    1
  • Andrei Kamarouski
    Community Moderator

    Thank you, Adam! 

    0
  • Julian Lasser

    Andrei, thank you so much for sharing! Very nice introduction to the topic. I'll definitely be reading the practical examples and tips if you decide to share them too! :D

    Julian

    1
  • Andrei Kamarouski
    Community Moderator

    Thank you, Julian! 
    Your comment makes me feel I need to proceed with planned posts ASAP :) 

    0
  • Andrei Kamarouski
    Community Moderator

    UPD.
    Check my recent post – The ultimate checklist to optimize your Zendesk

    0
  • Andrei Kamarouski
    Community Moderator

    UPD2. 
    Check my new post about setting up an excellent tickets categorization system in Zendesk (this is one of the posts as follow-ups for this post). 

    0

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