Internet Explorer 11 Left bar moving off screen to further left

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3 Comments

  • Vianey Angsten
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    This is happening to us too but only when the agent clicks on the 'Tags' fields. I opened a ticket today and I am waiting for Zendesk to get back. Please let me know if you find a solution. Thanks!

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  • Martin Meraner
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    Same here. I first thought it might be one of our group policies, but then I tried on a new blank Windows install (with all updates) and had the same issue.

    For some of our users this even happens when just opening the ticket (viewing).

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  • Brett - Community Manager
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    Hey everyone,

    It looks like this is a known issue with our developers and a fix has recently been deployed. If you can have your agents clear their browsers cache/cookies and try to access the agent interface again that should resolve the issue.

    Let me know if anything else comes up!

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