Revert to last published state - "unpublished changes in editor"

24 Comments

  • Official comment
    Walter Bellante
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    Hi all, I am a Product Manager at Explore working on the dashboard builder.

    We understand your concerns and frustration with version control / undo-redo changes.
    This is something that is on our roadmap and we are actively researching different approaches to solving the problem.

    This thread is going to prove invaluable to our research.

    If anyone is interested in contributing more please let me know in this thread.

  • Vincent Dollet
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    Thank you all for your feedback on this topic. We do intend to enable you to view recent changes & revert to an earlier version, however I do not yet have an ETA.

    Many thanks for your continued patience

    8
  • Klaas Römer
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    Especially since the "undo" button doesn't seem to work properly on all changes, this feature would be highly appreciated.

    5
  • Efrat Barak Zadok
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    I second that! I run the automatic re-organizing and now I can't go back. 

    4
  • Kevin Vliet
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    +1. I re-organized my widgets without first cloning my tab and doing so completely wrecked my dashboard. Lots of time and effort required now to undo what was done. A simple undo or revert changes would be extremely beneficial to have in situations like this. 

    4
  • Stephen Belleau
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    I found this very frustrating as well. IMO this should be prioritized as a bug fix rather than a new feature request. Not being able to edit the current version of a dashboard can be pretty crippling if someone has been testing things.

    3
  • Katherine
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    This must be addressed ASAP. Lots of time and effort to undo changes. Copying dashboard doesn't work, as it keeps the unpublished dashboard changes.

     

    3
  • Bruno Cruz
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    I've also had to redo dashboards due to this issue and find it strange such wasn't envisioned or considered problematic before launching Explore. The undo feature doesn't fully work and, even if it did, doesn't seem like good UX to be undoing multiple changes just to get to the last published state.

    Without this, I think I'll just stick with Insights until it's absolutely necessary to switch or until Explore is ready for production.

    3
  • Terry Ehrhard
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    I would like to further show support for this need.  After using Explore for a while, although I appreciate the auto-saving aspects, the need to revert back to what is currently in production is sorely needed.  It is not productive or useful to have to make a copy each time you want to make changes and re-invite everyone who previously had access to the original report/dashboard just so you can revert back.  Frequently the need to experiment with a change to see how it will respond or intent to make a fix that might not be what is intended, but if a copy isn't made then you are basically screwed and you have to figure out how to undo what you just did.  This is poor functionality that needs versioning.  Think of any versioning system where you can select a version to revert back to.  That is what is needed....

    3
  • Chad Hanna
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    Agreed on this being something that is needed.  Having unpublished changes stuck in the editor makes it extremely difficult especially with the training being as limited as it is starting out.  If you want users to come up with innovative new views and train ourselves, we need the ability to edit without fear that we will make the dashboard not editable later without creating a clone.

    3
  • Greg Vowles
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    I've spent pretty much the whole day working on a dashboard, was almost perfect. I was happy with it, but the alignment of some of the widgets were slightly out.  So, I used the 'Automatically Re-Organize Widgets' option and it immediately and completely wrecked the report. I mean car crashed it.  Literally everything has gone out of line and all of the widgets have been squished together, overlapping, things floating about.  It's now utterly unusable. I've basically lost a day's work because there is no undo option.

    There needs to be a warning to tell you that the change is irreversible or, ideally you'd get rid of the button altogether.  Pressing that button is the equivalent of asking your cleaner to tidy your room and they come in with a wrecking ball and smash the place up.

    I generally really like Zendesk and Explore, but this was a seriously poor experience.

    3
  • Robert Hoogendam
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    Agree to the above, I almost could not resolve the issue caused by undo function.

    Disregarding and/or reverting changes pending in the editor is needed.

    2
  • Fred Thomas
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    Hi Vincent Dollet

    Are there any updates or timeline that you can share about this most urgent bug fix? I have just been nabbed hard by this...Many many hours down the drain. We'd very much like an update to this issue.

    Many thanks!

    2
  • Quinton Myers
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    Hi All,

    Can we (End Users) unite and upvote Vincent Dollet's post above?

    This will ensure ZD weighs this feature as something to add to their product roadmap for Explore. The more upvotes the sooner we'll have this feature released.

     

    Thanks,

     

    Quinton

    2
  • Juan Battini
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    yeah we need this asap. It would be nice to have some sort of version control for the dashboards so that you can go back to older versions. That automatically organize widgets completely skull fudged my dashboard :( 

    1
  • Daniel Chikanov
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    +100!!

    1
  • Terry Ehrhard
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    Greg - I did something similar and freaked out.  Surprisingly using the standard Ctl-Z to revert changes actually worked.  Not sure if it would continue to work again for more changes but it did work for that one situation immediately after I made such a mistake.

    1
  • Matt Taylor
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    Vincent Dollet would this be possible? It seems like we are all experiencing the same pain point.

     

    0
  • Chad Hanna
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    +1

    0
  • Greg Vowles
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    Thanks Terry, I appreciate your suggestion - I did try that but sadly it didn't work for me.  I tried lots of different things in fact but sadly the damage was done.  I'm slowly putting the pieces of my broken dashboard back together and I will ensure I don't touch the disguised auto-destruct button ever again :)

    0
  • Daniel Chikanov
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    Can this please be implemented soon? It is getting increasingly frustrating not being able to "undo" or "redo" dashboard edits? For example, if i adjusted the dashboard width to test out the view, its impossible to go back without remembering what the previous dimensions are. 

    0
  • Oliver Tietze
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    +1

    Vincent Dollet do you have an estimation now?

    Not only that the revert is missing.

    Also the "Undo" (Strg-Z) destroys working configurations (e. g. pressing it one time too much -> Voila, a well configured "Filter" widget turns to a dead white box)

    PLEASE!

    0
  • Oliver Tietze
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    Daniel Chikanov if you intentionally want to "try out" things... My suggestion is to clone the dashboard and delete (or decide to use) the clone afterwards.

    Just a workaround but better than nothing. ;)

    0
  • Quinton Myers
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    Walter Bellante Please let me know how I can help!

    0

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