It would be super helpful if Zendesk would implement a more full-featured TinyMCE editor like the one found here. And if it could be configurable by admins and developers, that would be even better. Configuration options should include:
- Items should be able to be added or removed from dropdown menus or menu bars
- Items in the Insert dropdown menu should be editable to include classes and custom code
- Ability to add custom components and code snippets
- The display area should able to apply CSS styling for a true WYSIWYG experience
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