Feature Request: Add a notification banner to Help Center
Submitted on behalf of myself and Wes Drury
Feature Request:
Add a notification banner to Help Center
Description/Example/Use Cases/Proof of End-Users Requesting:
Reason for Posting:
I know that I can accomplish this by using the tip I posted. But, I really believe that this is something that should be simple and easy in the Guide Admin menu to do.
I really don’t believe that a Zendesk Admin should have to learn web design to implement this.
Also, I believe that a lot of Zendesk Admins will not realize that this is even an option.
That is why I have posted it as a feature request.
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Alejandro Colon - Glad to see this still being used 4 years later. It looks like they killed my account when I left the Moderator program so if you need any changes performed in my original post just let me know and I will update it.
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Sure will. But, It is also a little sad that something like this was never added to the platform.
If I asked why the answer would be that someone needed to put in a feature request. So, I am taking it upon myself to submit all of these feature requests on behalf of people so that answer can no longer be used by the Zendesk team.
I also hope this can spur some of these feature requests to be added if they are shown enough support.
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Thank you for everything you have done for this community.
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Super random but I had been considering reaching out to you.
I was wondering if you wouldn't mind sending me a message. I would love to pick your brain a little.
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This would be great! +1
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+1
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+1
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Absolutely! We had this problem at newclick.io so we went ahead and created a product around it. Take a look at: https://newclick.io/zendesk-banner.html
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+1
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+1
Out of interest, and apologies if i'm in the wrong place, I've been using the banner for some time now on the homepage of a help centre using the label of 'announcement'. Is it possible to use multiple labels and have each banner coded differently - ie an announcement banner in an orange, and a hints and tips one in blue for example?
Thanks
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Chris Horroll
I tried to help you out over at the original article by Weshttps://support.zendesk.com/hc/en-us/community/posts/207738148/comments/360013305434
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+1
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