Custom Format for MINUTES (display X h X m)


  • Walter Bellante
    Zendesk Product Manager

    Thanks for sharing your feedback about Explore.

    It is possible to format dates by using the "DATE_FORMAT" function (Learn more here)

    As an example, if you wanted to display the ticket creation time with the format you mentioned, you can use the following syntax on the "Standard Calculated Attribute":

    DATE_FORMAT([Ticket created - Timestamp],"hh h mm m")

    I hope this helps.


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