New Team Members page nice but columns should include Role, other features

Posted Sep 23, 2021

Nice but columns should include Role. Should also be able to sort on any column.

Would be great to be able to select which columns appear.

Also, the Roles page does not include Admins.

I'd basically like to see how many users in each role, and who they are. Would like to sort them alphabetically, both overall and grouped by role.

Thanks.

4 comments

Date

Official

Tom Dupuche

Zendesk Product Manager

Sep 29, 2021

Thanks for this great feedback @..., @... and @...

We are hearing this feedback a lot and I've capture your feedback for our roadmap planning.

Please see my comments on this post for more details https://support.zendesk.com/hc/en-us/community/posts/4407711347738/comments/4408071244954

Regards,

Tom Dupuche

Senior Product Manager - Team & license management

Zendesk

Maggie St.Clair

Sep 24, 2021

Yes, yes, and yes! I would love to see the role as well as the groups that each team member is in. Being able to configure the grid and add or remove columns would also be helpful. For me I don't need to know when their last sign in was so I would much rather see that space used to show the role or groups.