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Multi Edit Agents
Posted Sep 21, 2021
It would be really helpful if you could "multi Select" agents to edit the access to Support, Guide, Explore, etc.... Our Org has over 100 agents, and having to modify each one individually when they all need the same acces is a bit unnecessary.
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Official
Tom Dupuche
Hi @... , thanks for the feedback!
Bulk management of product access and roles is an item we have on the roadmap for the new Team members page. We plan to release that feature before the new page becomes the default experience.
Regards,
Tom Dupuche
Senior Product Manager - Team & license management
Zendesk
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