Reporting on appointments held
Hi there, please add support for reporting on appointments held. This is key for our outbound metrics. Ideally, we want to see:
- meetings scheduled by rep for a given time period
- meetings held by a rep for a given time period
- ideally, meetings can be schedule for different people (e.g. a BDR/SDR schedules a rep for an AE) and we have some way to report on this.
Today we do this manually with Google Sheets which is really cumbersome.
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Hello Sara,
Thank you for reaching out via the Zendesk Community. My name is Kenzie, I am a Customer Advocacy with Zendesk.
Thank you for the feedback. This type of reporting is not on the product roadmap at this time. With that being said, I've marked this conversation as product feedback for review, which means that your input will be aggregated as a part of our Voice of the Customer program that provides customer feedback to our product development teams.
We truly value customer feedback and your voice and votes in the forums help influence future Zendesk functionality.
Best,
Kenzie K | Sell Customer Advocate
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Mackenzie Krueger has this been implemented??
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