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Separate SSO settings to each Zendesk product.



Posted Jan 04, 2021

  • What is the problem?

We can't enable SSO to Zendesk Sell without impacting our others Zendesk Products as well.

  • Why is it a problem?

This is a InfoSec requirement in order to use the system.

  • How do you solve the problem today?

N/A. We can't enable this

  • How would you ideally solve the problem?

By having Zendesk Sell and other Zendesk products instances not connected so we can implement SSO only to Zendesk Sell.

  • How big is the problem (business impact, frequency of impact, who is impacted)

Is important as we need this implement due Audits.


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