- What is the problem?
ZD sell is considered an in-scope SOX system for us and thus our auditors require that we receive/review a SOC Report.
- Why is it a problem?
We need this for Audits
- How do you solve the problem today?
- How would you ideally solve the problem?
|Short term: Obtain at least a SOC 2 Type 2 Report coverage for ZS, Zendesk is already covered by it but Zendesk Sell specifically is not||Obtain a SOC 1 Type 2 Report (covering at least 9 months of the year) coverage for Zendesk Sell|
- How big is the problem (business impact, frequency of impact, who is impacted)
Is high for us as we need this in order to get green light for our audits.
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