Talk metrics in local time

Answered

1 Comments

  • Official comment
    Joey Barrett
    Zendesk Product Manager

    Hi Steve,

    You can change your timezone in your profile. Have you changed this to match the timezone you are currently in? Navigating to your Zendesk instance and clicking your profile pic will bring up these settings on the bottom left hand side of your screen.

    My understanding is that you want the reports to be viewed in the timezone of your customers, if you have your profile set to your local timezone the reports will show only in your timezone.

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