We are looking to move to utilize brands in Zendesk soon. We followed the guide at https://support.zendesk.com/hc/en-us/community/posts/360033000374-Support-tip-How-to-structure-the-Zendesk-email-template-to-use-custom-HTML-layouts-for-each-of-your-Multiple-Brands to modify our E-Mail templates to use liquid markup, so each of the brands is recognized.
It appears liquid markup isn't used on Guide/Community emails that get sent, so all brands get shown in the E-Mail. This works fine in our emails that get sent from support triggers and automations.
This has been a known issue for over a year based on the comment from a moderator:
https://support.zendesk.com/hc/en-us/community/posts/360033000374/comments/360011999114. This is likely a blocker for us to move forward with brands.
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