What tickets were created from article visitors?


  • Orsolya Forster
    Zendesk Product Manager

    Hi Emelie Vink

    Thank you for your feedback, I'd like to learn more about your use case. Are you interested in seeing which articles are the last visited articles before the ticket is created? Or are you interested in which tickets were created after a particular search term?
    As I see it, both could be very valuable to know but are yet slightly different insights. I'm curious to see what you think.



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