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How to display a percentage of tickets tagged with specific tags?
Answered
Posted Feb 04, 2021
We would like to found out and display what percentage of our total tickets in a 90 day period are tagged with certain issue tags. Is there a recipe to show this?
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2 comments
Jahn Jerenz Bronilla
Hi Ginny Carpenter - you may want to check this article.
https://support.zendesk.com/hc/en-us/articles/360022184374-Using-result-metric-calculations
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Ginny C.
Thanks, I'll check that out!
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