Explore query updates don't auto-populate back to the dashboard
Hi there
Happy New Year everyone!
We've discovered that when you make a change in filters in a query that is used in multiple dashboards the change doesn't auto-populated back to the dashboards. Instead, we have to go into edit mode of each of the dashboard and publish the change in order to be able to see it.
Is that expected behavior or are we missing something? We have tens of dashboards with the same query in them and now our understanding is that we need to go and update all of them manually.. brrrr..
Thanks
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Hi Vladimir Petrushenka thanks for posting this. This is indeed how the system works. I agree it is not ideal. It would be nice if there was a publish to all button or something that allowed it to be pushed to all of the dashes it lives on.
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Thanks Chris, yes, this is very annoying. Do you know if there any plans to change this functionality?
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You're welcome. I'm not aware of of any plans. The Community Mods are volunteers that don't work for Zendesk though, so there may be plans I'm not aware of. I do know that posting here is the best way to get it into the plans :)
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This is definitely annoying and leads to complaints from our Team Leaders who build dashboards, assuming that the system is broken or they have done something wrong. As soon as a query that is used on dashboards is updated, the query on the dashboards should reflect the updates.
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Big +1 on this - a real pain point, and as Franco says it drives confusion among people managing dashboards
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Yes, this is a total pain point; we have to remember to track down each Dashboard that a query is in to make sure we edit and publish it again.
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Is it documented anywhere in Zendesk's explore materials that you need to update each dashboard when you update a query?
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+1 on this. When I update a query, I would like the option to push the updated query to the dashboards using it.
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Wanted to chime in that this is an issue for me as well. We have 20 dashboards sharing queries and one edit to a query turns into a huge pain to update every dashboard.
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9 Comments