Hey Josh,

Thanks for reaching out!

The video at the link below will give you a good introduction to building your first Zendesk app using the Zendesk Apps Framework:

https://training.zendesk.com/elearning-the-zendesk-apps-developer/386331

We've also got some great reference guides that I'm sure would be super helpful in getting you up and running in no time:

https://developer.zendesk.com/documentation/apps/build-an-app/build-your-first-support-app/part-1-laying-the-groundwork/

I'd encourage you to take a look through the documentation and other guides at the link above as well - there are some really great resources available there.

I hope this helps! Let me know if you have any questions.

Tipene