Wanted to see about the feasibility of having an anonymous read-only permission on some of our object types? We had the following use case that we are trying to support.
Use Case: User scans QR code that has URL which contains the Object ID in the params. On the HC site we fill values from the object to hidden fields on the ticket. User then submits information about the location (think bathroom, needs cleaning). The object look-up should be allowed anonymously as the user isn't required to be signed in to submit a ticket via QR scan.
Currently we have tested 90% of this, but it appears we'd have to store some generic end-user credentials to make the call. Ideally I'd like to have an option for anonymous read-only for this, or possibly for catalog items in the future. Objects are currently updated via integration to another service, so we want to preserve the URL as opposed to having to update the URL & QR with params when values/names change.
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