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API Authentication Key

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Atreemo Setup

Posted Apr 12, 2021

Hi,

We are struggling with authenticating to the Rest API using the token given to us.

We even tried a refreshed one but it didn't work.

Also if it's possible to make a technical meeting it will be helpful to us.

Thanks,

 

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4 comments

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    Greg Katechis

    Zendesk Developer Advocacy

    Hi there! Could you please provide the payload and API call that you're making, along with the specific error responses? Remember to redact any sensitive data before posting here.

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    Atreemo Setup

    Hi Greg,
    Thank you for looking into this, below a screenshot of the call we made with the response :

    For the domain, we have used the one specified to us.

    Thanks,

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    Atreemo Setup

    Hi,

    Can anyone help on this please?

    Thanks,

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    Andrew Wrench

    Greg - can you come back on this please? It's holding up a major project for us here and Acteol really need the assistance. 

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