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Chat End - Zendesk SDks new
Answered
Posted Aug 02, 2021
How we can end chat using Android Zendesk SDKs
implementation "zendesk.messaging:messaging-android:1.0.0"
I'm not able to find any property or function to end the chat.
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3 comments
Christopher Kennedy
Hey Sohaib,
This SDK adds Zendesk Messaging capability rather than a live chat. So the user experience is more of a continuous ongoing conversation. You can check out a detailed breakdown of the differences between messaging and live chat in Zendesk messaging vs live chat: Which is right for you.
Thanks,
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Sohaib Khalid
Thank you for your answer.
Actually, it's our business requirement to end chat using Zendesk Messaging. So there is no way to end chat?
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Christopher Kennedy
There's no way to force the Messaging conversation to end from the SDK. The conversation ends when its associated ticket is closed.
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