Zendesk Android Support SDK - Request object doesn't return ticket number

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Uğurcan Yıldırım

Posted Jul 28, 2021

We're using zendesk support sdk for Android v5.0.2. We want to display request number on user-interface. However "Request" object doesn't return that number. It only returns an id for the request, which is different and much longer than what we see on dashboard. How can we retrieve the number that we see on zendesk dashboard?

 

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