GET /api/v2/help_center/community_posts/search endpoint - Anonymous not allowed

6 Comments

  • Greg Katechis
    Zendesk Developer Advocacy

    Hi @..., that is a great question and my guess would be that is has something to do with legacy architecture limitations, e.g. a decision was made at some point for some reason and it just stayed that way. I'll reach out to that product team to see if this is an oversight or if there are good reasons to lock it down. I'll drop an update here once I hear back!

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  • Vlad
    Community Moderator

    Hi Greg, thank you for your reply! I would really like to see this endpoint available for all. Looking forward. Thanks!

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  • Greg Katechis
    Zendesk Developer Advocacy

    Hi again! I heard back from our team and they were actually surprised themselves that this wasn't anonymous, however it has been that way since we introduced the v2 API. Because of this, the investigation into a possible change will require a bit of work to ensure that nothing else breaks as a result. I'll keep this open and let you know when we make some headway with this down the road!

    Thanks for raising this and I've got my fingers crossed for a good solution here!

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  • Vlad
    Community Moderator

    Thanks for the update, Greg! I was surprised as well, cause I can't see a single reason why this endpoint wouldn't work for anonymous. It would be really great if we make a progress here.  

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  • Vlad
    Community Moderator

    Hey Greg, is there any update on this? Thanks

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  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Vlad, 

    Just wanted to let you know that Greg is out on vacation. I'm starting a conversation with the appropriate product team to get more info on where we're at with this. I'll touch base next week when I hear back. 

    Thanks!
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