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How to Bulk Downgrade light agents to End Users using API



Posted Feb 02, 2021

Hello,

There are about 500 light agents I need to change to end-users.  I am using postman and getting error when try to test with create-update api

I am getting

"error": "InvalidEndpoint",
"description": "Not found"
 
Can I get some help on what I am doing wrong or what might be the best way to update? I tried doing CSV import and it is not working. Report say updated but profile does not change. Please Help

 


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2 comments

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Greg Katechis

Zendesk Developer Advocacy

Hi Martin! I went to check our logs and it looks like this has been working for you now. Could you confirm that this was resolved or do you still need a hand with this?

Greg Katechis | Developer Support and Enablement Engineer

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Hi Greg,

Yes I was able to figure out our to create the json body.

thank you for reaching out

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