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High Importance Tasks

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Dan Middle

Posted Sep 01, 2021

To differentiate normal tasks to high importance tasks, there should be the ability to view these tasks differently from normal set tasks. This could either be - highlighted in bold, with exclamation icons, or something to view these tasks as greater importance.

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2 comments

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    Jay Clementson

    Hello,

    To add, we use Zendesk Support as well so one quick fix could be adding a status (low, normal, urgent).

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    Jakub Konik

    Zendesk Product Manager

    Hi Dan and Jay, thank you for your feedback. Task categorisation and reflecting their importance are high on our list of future task improvements and your comments confirm our belief that it's important. 

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