We need the ability to have a pre-recorded greeting at the beginning of the call that is clearly announcing that the call will be recorded.

In the "Best practices when recording Sell Voice calls" Sell help article (https://support.zendesk.com/hc/en-us/articles/360041517353) it's being advised by Zendesk to gain consent to record the call, but without a pre-recorded greeting at the beginning of the call that clearly announces the call will be recorded, we're then fully reliant upon the human/manual workflow and having them remember to state this.

We feel it's unreasonable to expect a person ALWAYS to remember to do this.