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More Customisation of Notifications
Posted Apr 09, 2021
Hi all,
Currently, the only options available to community members for notifications are:
- New Posts
- New Posts and Comments
In many cases, the New Posts option will be really, really annoying for members on a busy topic - so they end up unsubscribing.
Can we add the option for a weekly digest. Salesforce do this really well, you get a once weekly email (the send time of which can be customised) highlighting the most popular / engaged activity in that topic this week.
It would also be excellent to go above and beyond to automate the sending of a community newsletter to members - doing the same thing as the weekly digest, but for all topics, should the member choose to sign up to it.
Cheers!
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1 comment
Nicole Saunders
Great suggestions, Michael! If others are interested in similar features and functionality, please up vote Michael's post and add your use-case below.
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