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Hidden Gather mode



Posted Mar 23, 2021

We have been tweaking our Gather community to customize it to the way we want it before launching it. We have to activate it while we work on it, then deactivate it when we're done working on it to minimize the chance that end users will see the Community list in search results. I wish there was a way to activate Gather but keep it hidden so you can edit it before launching.


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Kasper Sørensen

Zendesk Product Manager

Hi Audrey,

Thanks for the feedback. I have taken note of this :) A workaround for now is that you can make the community topics restricted to e.g. your admins. But beware that the "Community" link will still appear unless you remove it from your theme then.

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Thanks, Casper! I do have the visibility set only for a specific user segment, and the Community button is hidden in the theme, but when you search for something, there is still the column for "Results from the community." We are working to see if there is a way to hide that as well, but it'd be great if it were a simple setting. 

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