• Malinda

  • August 27, 2021 22:11

  Zendesk Customer Care

  Hi Rosemary,

  The start of the week is determined by the account's time format setting. If the account time format is set to 12 hour format, the week will start at Sunday. When it's set to 24 hour format, the start of the week is Monday.

  In your case, you'll want to change the time format to 12 hour. The time format can be adjusted in Settings> Manage> Account> Time format

  I hope that helps clarify!

  Malinda - Customer Advocate

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