This quarter, we’re trying something new with What’s New. Our event now lives on a fresh platform where you can explore two separate tracks. Each has four mini masterclasses, in-depth product demos tailored to your business, and live Q&A with Zendesk experts.
10:00 AM PDT | 1:00 PM EDT | 2:00 PM BRT
Track one - CX best practices
- Choosing channels with agility
- Improve your self-service strategy with analytics
- Maximize agent collaboration and productivity in the hybrid workplace
- Three ways to uplevel your internal support to enhance your employee experience
Track two - Latest product innovations
- What’s New with messaging, self-service, and AI
- What’s New with agent experience
- What’s New with platform
- What’s New with Sell
- Keynote from our leading product experts about agility
- Live Q&A: Ask our leading product experts your top questions and increase your Zendesk expertise
- Partner networking: Learn how to get the most out of Zendesk from our panelists and partners in the Partner Hub
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