• Jenny Gillett

  • September 13, 2021 08:23

  Zendesk Product Manager

  Hi Andrew, 

  Thanks for taking the time to write in, unfortunately, it is not possible to customise the Live calls dashboard and this is not something we have on our roadmap we do however have some longer-term strategy work going on in other areas of the product that might satisfy what you are looking for. This is being discussed in this thread https://support.zendesk.com/hc/en-us/community/posts/1260801970630, specifically related to the queue visibility. 

   

  Hope this helps

  Jenny

   

• Andrew Chu

  • September 13, 2021 08:55

  Thanks Jenny I already followed the thread.

  Looking forward to hearing newly improved features from your team

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