Customer Wait Time - Messaging

Answered

1 Comments

  • Arpan Nagdeve
    Zendesk Product Manager

    Hi Jordan, 
    We have a fix available for FRT which is under an EAP, same can be enabled for your subdomain please reach out to your account manager or create a ticket for us to enable the fix. We intend to do the GA the FRT metrics reporting in Q3 for all the customers. 

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