I'm looking to pull data that seems to cross between Support and Guide Datasets.
For example, I'd like to see the number of users per organization that have visited pages other than the Requests page. The point is to see if users that are entering a ton of tickets are even trying to find info in the Help Center.
I can't find reporting on Search terms anymore.
I'd like to break down searches by user role.
I'm trying to use Google Analytics to fill in some missing pieces, but I'm jumping through a lot of hoops.
Thanks so much!
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