Showing Created ticket per date for selected attribute
Answered
Posted Feb 16, 2021
I want to create a graph that shows the number of created (vs solved) tickets per date for the chosen attribute. However, as soon as I choose the attribute the date range drops.
I can see the date range in the query editor:
But not anymore in the dashboard after selecting an attribute:
Does anyone have an idea on how to work around this?
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2 comments
Cognite AS
Thank you for your suggestion, Chris Stock :-)
It is a bit of a shame, as I was hoping for a more elegant solution. I like how the attribute filters look and interact with the visualisations. I'll go back to the drawingboard!
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Christopher Stock
Hi 425916737873, it looks like you've added a change attribute widget to your dashboad that is set to change the date attribute to either Component, Product, Severity, or Ticket Type. This is why when you select one of those attributes the dates disappear. If you just want to see the count for solved and created tickets for a selected value of one of your attributes then you can add a data filter widget for each attribute.
This will allow you to filter the ticket counts by some or all of the values for an attribute.
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