View categories in the Zendesk Explore Knowledge Base

Posted Apr 22, 2021

I can see sections, but I can't see categories in the Zendesk Explore Knowledge Base.
Without categories, it's completely useless for analysis.

2 comments

Date

Apr 22, 2021

Hi ,

That's right , I have the same problem, whitout categories it's useless

May 04, 2021

Yes, I agree with this post. We need to be able to filter by categories and pull it as an attribute.

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