Explore time zone on shared dashboards
There is no way currently to set up timezone for shared dashboard for users outside of Zendesk and explore is using gmt as a default for them. Is this something that is on Explore roadmap to be fixed?
-
Official comment
Otto Lindqvist, thank you for your feedback. My apologies for the belated reply.
There are no immediate plans to update the time zone functionality in Explore. However, I need to mention that when a user who is not logged in views a public dashboard, the timezone displayed to them is based on the user’s browser setting. It is not always GMT. -
Thanks Eugene for the reply. I need to check browser settings then too, that's new information.
-
+1 it would be a great addition to set a fixed timezone for Explore Dashboards.
My company works across multiple timezones, so having a Dashboard with a consistent timezone would be very beneficial.
-
+1 This is absolutely needed! Working across the globe and marrying numbers that are different for every user to look at is a nightmare. And changing your timezone every time you look at a different report is not feasible.
-
I could display various Time Zones on my dashboard using the Formula below. However, with the new update it broke...grrrr
"" +DATE_FORMAT([Pacific Time Zone],"h:mm a") + ""+ " " +
"" +WEEKDAY([Pacific Time Zone]) + "" + " " +
LEFTPART(MONTH([Pacific Time Zone]),3) + " " +
DAY([Pacific Time Zone]) + ", " +
YEAR([Pacific Time Zone])
Please sign in to leave a comment.
5 Comments