Views Reporting in Zendesk Explore


  • Graeme Carmichael
    Community Moderator


    Explore has no access to the views that you have in Support.

    Instead, you create a new query that recreates the conditions you have used in your view in filters within Explore and recreate the view columns within the rows and columns in Explore.

    Once you have created your query, you can sort the output to find the oldest tickets.

  • mfg

    I think OP would effectively like Views to be used as queries in Explore. Sure would be amazing if you could leverage the work of building a view into a SELECT statement, rather than the abstruse query builder.

    Views have a faster, more responsive and tangible output that I could hand off to my Team Leads to build their own views-queries simply and seamlessly with less admin/specialist intervention.


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