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How to get a list of articles for each agent and the number of accesses (views) of those articles per month?



Posted Feb 23, 2021

Currently, to get a list of articles by  agent and the number of accesses (views) of those articles per monthb - we have to use the API and merge Google Analytics (# accesses) data with Ticketing data (agent names) and Guide data (article title).  We don't have a dedicated programmer to continue to do this.  

Will we ever be able to get this type of report in Explore?

 

eg:

Sam.       # accesses Jan

article 1.     157

article 2.     34

...

 

This report is important b/c it allows us to track the high-value articles and point back to the author/owner to see if the article should be archived or improved/republished.

 


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