True Word Cloud based on Ticket Body
I've tried using Ticket Subject with the word cloud, but the subject has to be the exact same as another one to be counted together. That's not a true word cloud, as it should be able to pick the most common single words out of all the ticket subjects.
Are there plans to expand this to Ticket Body? I'm trying to generate a word cloud for each team so they can see the most commonly used words in their tickets. Tags and Subjects don't suffice.
Thanks!
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I agree with this feedback as well. In order to spot any trends in tickets, such as ticket body/ description, it would be helpful for the Word cloud visualization to parse out common words or phrases in tickets. I understand that there is a feature similar to this in Content Cues; however, in Explore we're looking to refine this data more by filters (ticket group, type, etc.).
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