True Word Cloud based on Ticket Body


  • Ryan Boyer

    I agree with this feedback as well. In order to spot any trends in tickets, such as ticket body/ description, it would be helpful for the Word cloud visualization to parse out common words or phrases in tickets. I understand that there is a feature similar to this in Content Cues; however, in Explore we're looking to refine this data more by filters (ticket group, type, etc.).


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