Logic of articles order suggested in Widget (top results)
hi! I'd like to provide some feedback regarding the Website widget. Our help center contains a section with articles that are posted each month so their order actually matters to view the recent ones, for example. Though when using the widget and searching for articles from this section by filling in the search with keywords, a user sees the mixed articles (e.g the first one is of 2019, the second one is of 2021, and the third one is again of 2019) unless the full name of the needed article is filled in. It would be great if you allow configuring the widget behavior so that it respects the actual order of articles in the help center sections.
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Thanks Andrii Hrychyna. That's good feedback! We don't have any plans to implement this currently but I'll log your feedback on our side for future consideration.
- Miranda.
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+1
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