Hi, we have recently noticed that some images a user might embed in an email are not showing in the ticket, for these if you go to "View original email" in HTML view there is an image place holder where the image should be. In Text view you can see the tag for it e.g. [cid:image001.png@01D72008.6F1763B0] and in Source view it will open in Outlook and you can see the image so it is there. Anyone else seen this, seems to have only started recently.
Any assistance would be appreciated.
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