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Incorrect URL in breadcrumbs on search results page



Posted Feb 23, 2021

We noticed on the search results page that the first item in the breadcrumbs list will redirect to different URLs. On any other page this is a link of the Help Center home page.

Steps to replicate:
- on the homepage, perform a native search using a known term
- below header, select the first item in the breadcrumbs list - URL is domain.zendesk.com/hc/en-gb
- from the results list, select the first item in the breadcrumbs list - URL is domain.zendesk.com

We searched the Help Center knowledge base, but we haven't seen a similar topic on this issue.


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