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Help Center - Bulk translate categories / sections / articles
Posted Mar 18, 2021
Hi,
I'm new here in the API section, so If I say stupid things, its probably related to my newbie status.
I've played around with the documentation with some succes.
Now that I'm trying to make something useful of the API, i'm stuck.
(I'm using postman)
Description:
My as-is is as followed:
- I've multiple already created categories. > When we deploy in a new country, I add the "country+language" in Zendesk guide.
- In the past I translated the "title & description" via the UI, what is not fine, because the design made it timewasting.
Adding a translation to a category via the API is working with succes.
POST: https://***.zendesk.com/api/v2/help_center/categories/360002977220/translations/
But I tried everything to make multiple translations in 1 time, without success.
I also tried to make a list of all the categories that have to be translated in a specific "new language" but without succes.
Does someone has an example of code that can be used for translating multiple categories in a specific language in 1 script?
0
1 comment
Greg Katechis
Hi Francois! Yes, you can pass multiple translations in at one time, provided that you have already enabled those translations in your help center. The documentation for this is located here in the curl example, which I'll also post:
{
"category": {
"position": 2,
"translations": [
{
"locale": "en-us",
"title": "Super Hero Tricks",
"body": "This category contains a collection of Super Hero tricks"
},
{
"locale": "fr",
"title": "Trucs Super Heros",
"body": "Cette categorie contient une collection de trucs super heros"
}
]
}
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