Preventing Admin Role Staff To Grant Other Staff As Admin

3 Comments

  • Heather Rommel
    Community Moderator
    The Product Manager Whisperer - 2021

    Alternatively, and a regular ask of mine, is for Zendesk to grant us better granularity in non-admin roles so we don't have to give admin roles in the first place....

     

    4
  • Dan Ross
    Community Moderator

    What Heather said! More permissions, more granularity is sorely needed for roles.

    3
  • Alina Wright
    Zendesk Product Manager

    Hey all,

    Appreciate you taking the time to share your feedback regarding more granular permissions and breaking down the admin role. This is one of our top priorities on the roles and permissions team and something we're actively engaging and working on. While I don't have concrete details to share around the idea of a super admin, I can tell you that we're working on breaking down the various permissions to be more granular.  

    Erkin M.Yaşar Can you share a little bit more about the issue of granting others Admin access as an admin already? Why is this an issue? What problems has it caused for your organization? Would love to better understand the issue so we can solve for it.

    0

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